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Thread: Cancel an order

  1. 04-02-2012, 07:14 PM #1
    Hotbeans
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    Cancel an order

    Hi, how do I go about canceling an order?

    It's Order No. 30633

    Managed to bring my card back from the dead so don't need a replacement.
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  2. 06-02-2012, 11:41 AM #2
    Hotbeans
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    Nvm my last post, figured it out.

    You have to phone in with the order no. and ask them to cancel it as you can't do it on the website.
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  3. 07-02-2012, 08:51 AM #3
    Firestar
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    Hi Hotbeans,

    You can also just reply to any of the emails we sent you and ask for the order to be cancelled. If you have not yet paid, you're welcome to just ignore the order. We'll send you one reminder, and then cancel the order after a couple of days of non-payment.


    The Prophecy Shop - http://www.prophecy.co.za


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