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Cancel an order
Hi, how do I go about canceling an order?
It's Order No. 30633
Managed to bring my card back from the dead so don't need a replacement.
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Junior Member
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Nvm my last post, figured it out.
You have to phone in with the order no. and ask them to cancel it as you can't do it on the website.
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Hi Hotbeans,
You can also just reply to any of the emails we sent you and ask for the order to be cancelled. If you have not yet paid, you're welcome to just ignore the order. We'll send you one reminder, and then cancel the order after a couple of days of non-payment.
The Prophecy Shop - http://www.prophecy.co.za - Got a question about your order? Email us at orderupdates at prophecy dot co dot za (include your order number please) or phone us at 011 888 2858.
- Want a product that's not on our shop? Post a new thread over here.
- Got a comment or have a problem with the shop? Post a new thread over here.
- Need some advice on what to buy? Post a new thread over here.
- PM me about a shop/order problem/query/question? Please put your order number in the subject of the PM.
- Need an update on your RMA, or have a problem with one of your products, ordered from us? Send an email to techsupport at prophecy dot co dot za and include your order number and a detailed fault description.
Got Facebook? Join the "I shop @ Prophecy.co.za" group. My Personal Blog VERY IMPORTANT: DO NOT PM ME FOR FORUM HELP/ISSUES. THERE ARE MODS FOR A REASON.
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