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Thread: Order 30885

  1. 24-01-2012, 01:06 PM #1
    Zyron
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    Order 30885

    Hello

    I sent a proof of payment for order 30885 about 18 minutes ago, I then got an automated response about the "Changes to Email Policy".

    Was my proof of payment received by you guys? Or should I fax it through instead?

    Thanks
    Jason
    Quote Originally Posted by Maelstrom
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  2. 24-01-2012, 01:24 PM #2
    Firestar
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    Hey Jason,

    Which email address did you send it to? If you sent it to sales@prophecy.co.za (no longer in use), please send to accounts at prophecy dot co dot za in stead.


    The Prophecy Shop - http://www.prophecy.co.za


    • Got a question about your order? Email us at orderupdates at prophecy dot co dot za (include your order number please) or phone us at 011 888 2858.
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    • Need an update on your RMA, or have a problem with one of your products, ordered from us? Send an email to techsupport at prophecy dot co dot za and include your order number and a detailed fault description.

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  3. 24-01-2012, 01:35 PM #3
    Zyron
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    Ah okay, I sent to both actually (sales and accounts). I assumed that both emails returned the automated response.

    You should have the proof of payment, but I'll send it again just in case
    Quote Originally Posted by Maelstrom
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  4. 24-01-2012, 02:30 PM #4
    Firestar
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    cool. let me know if you don't have a response from our accounts by tomorrow morning


    The Prophecy Shop - http://www.prophecy.co.za


    • Got a question about your order? Email us at orderupdates at prophecy dot co dot za (include your order number please) or phone us at 011 888 2858.
    • Want a product that's not on our shop? Post a new thread over here.
    • Got a comment or have a problem with the shop? Post a new thread over here.
    • Need some advice on what to buy? Post a new thread over here.
    • PM me about a shop/order problem/query/question? Please put your order number in the subject of the PM.
    • Need an update on your RMA, or have a problem with one of your products, ordered from us? Send an email to techsupport at prophecy dot co dot za and include your order number and a detailed fault description.

    Got Facebook? Join the "I shop @ Prophecy.co.za" group.

    My Personal Blog

    VERY IMPORTANT: DO NOT PM ME FOR FORUM HELP/ISSUES. THERE ARE MODS FOR A REASON.
    Reply With Quote Reply With Quote
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