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Thread: Missing posts - forums down.

  1. #1
    Administrator Firestar's Avatar
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    Exclamation Missing posts - forums down.

    Hi Everyone,

    Sorry guys. I had to restore to an earlier backup of the database (taken early yesterday morning). Our database became corrupt and we couldn't save the data. Sorry about that.

    The forums was down from around 3 pm yesterday till around 1 am this morning. We are still working on the problems and there will be more down time and slow downs over the next couple of days. Sorry for the inconvenience.

    Please use this thread to report any bugs (not missing posts - there is nothing I can do about that) that you find. Emails not going through, and things like that. We had to rebuild the server last night, so not sure if everything is set up the way it was before yet. Thanks!


    The Prophecy Shop - http://www.prophecy.co.za


    • Got a question about your order? Email us at orderupdates at prophecy dot co dot za (include your order number please) or phone us at 011 888 2858.
    • Want a product that's not on our shop? Post a new thread over here.
    • Got a comment or have a problem with the shop? Post a new thread over here.
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    • PM me about a shop/order problem/query/question? Please put your order number in the subject of the PM.
    • Need an update on your RMA, or have a problem with one of your products, ordered from us? Send an email to techsupport at prophecy dot co dot za and include your order number and a detailed fault description.

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  2. #2
    Oj
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    Senior Member Oj's Avatar
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    Haha I actually saw you installing vBull. How big is the DB? I can try to manually pull posts if you'd like.

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  3. #3
    Senior Member Razer's Avatar
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    This isn't related to you running the forums off an SSD is it? I 'spoke it's the ultimate test and it gets punished bad!

  4. #4
    Senior Member pXius's Avatar
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    Skynet is back online
    Any idea what caused everything to go corrupt, besides the SSD theory?
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    Administrator Firestar's Avatar
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    It's one of our hard drives that went bad. Not the SSD, no. That's still going strong.

    Our backup OS drive went corrupt and stopped the server from booting up after doing a security upgrade yesterday. We only figured that out when it was too late to reverse the things we did to try and fix it. So, we reinstalled (which is a good thing). So, there you have it


    The Prophecy Shop - http://www.prophecy.co.za


    • Got a question about your order? Email us at orderupdates at prophecy dot co dot za (include your order number please) or phone us at 011 888 2858.
    • Want a product that's not on our shop? Post a new thread over here.
    • Got a comment or have a problem with the shop? Post a new thread over here.
    • Need some advice on what to buy? Post a new thread over here.
    • PM me about a shop/order problem/query/question? Please put your order number in the subject of the PM.
    • Need an update on your RMA, or have a problem with one of your products, ordered from us? Send an email to techsupport at prophecy dot co dot za and include your order number and a detailed fault description.

    Got Facebook? Join the "I shop @ Prophecy.co.za" group.


    My Personal Blog

    VERY IMPORTANT: DO NOT PM ME FOR FORUM HELP/ISSUES. THERE ARE MODS FOR A REASON.

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    No golf for you then
    Want uncapped ADSL?? Please email sales @ v1.co.za for more information.

    We do Business ADSL as well.....

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  7. #7
    Oj
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    Rule Number 1: ALWAYS make a backup before trying to fix something. Customer's Windows installation needs a repair? Clone the drive first. Virus removals? Keep System Restore enabled. A bad backup is better than no backup at all

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  8. #8
    Administrator Firestar's Avatar
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    Well, that was kind of the problem. We did make backups, but those were corrupt. Secondly, in order to make the backups, we had to mess with the permissions of the files and the structures, which made it incredibly insecure to make use of those same files again.


    The Prophecy Shop - http://www.prophecy.co.za


    • Got a question about your order? Email us at orderupdates at prophecy dot co dot za (include your order number please) or phone us at 011 888 2858.
    • Want a product that's not on our shop? Post a new thread over here.
    • Got a comment or have a problem with the shop? Post a new thread over here.
    • Need some advice on what to buy? Post a new thread over here.
    • PM me about a shop/order problem/query/question? Please put your order number in the subject of the PM.
    • Need an update on your RMA, or have a problem with one of your products, ordered from us? Send an email to techsupport at prophecy dot co dot za and include your order number and a detailed fault description.

    Got Facebook? Join the "I shop @ Prophecy.co.za" group.


    My Personal Blog

    VERY IMPORTANT: DO NOT PM ME FOR FORUM HELP/ISSUES. THERE ARE MODS FOR A REASON.

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