BT Games is one company that doesn't give a f<beeeep> about their customers. They have such a strangle hold on the gaming community that it's not their priority to ensure good customer service. So in saying that, if a person comes in with a piece of paper saying they pre ordered 5 copies of KoA, that person will get 5 copies of KoA.
I have _seen_ this happen, I even once ordered a pre order on the day of release (Dunno how that went through, but anyway). I went to the shop and the manager behind the counter literally pulled the game from another person's plastic bag and gave it to me.
So yeah, I wont be surprised if the two copies my friend is getting tomorrow, that one of those is someone else's pre order, but because we were first, we get the game.
I'm getting my copy from Menlyn, and
afaik you're in CPT. So no worries for you

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