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Thread: Fan on CM PSU

  1. 09-09-2009, 05:21 PM #1
    MRC
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    The fan on my CM Extreme power Duo 650w has gone and altough the PSU itsself is still working I obviously can't use it until the fan is replaced as it will overheat very quickly.

    The card was bought from PH last year on the 28th September so it's just under a year old and i need to know what I should do about getting it replaced/repaired.

    Any help would be much appreciated



    Kind Regards

    Marc
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  2. 09-09-2009, 06:12 PM #2
    Firestar
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    Hi Marc,



    Please send us an email to techsupport@prophecy.co.za and put your order number, and what you said above in there. We'll sort it out for you


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  3. 14-09-2009, 01:10 PM #3
    MRC
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    Hi Henk



    I sent two emails without reply to the address that you posted, as well as one to sales just in case that might work.

    This is something that is urgent and seems to be a pretty simple fix in that you can just replace the PSU fan and everything should be ok so I'd really appreciate it if someone got back to me with the next step that I should take.



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  4. 14-09-2009, 05:04 PM #4
    Firestar
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    I've asked them to follow up for you. They're looking at it now, and will reply shortly. Sorry for the delay


    The Prophecy Shop - http://www.prophecy.co.za


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  5. 14-09-2009, 05:33 PM #5
    MRC
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    Thanks, I got a reply from them now!

    Good work!
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