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Thread: Real Power M520 PSU

  1. #1
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    Hi, I received my M520 Real power PSU today. I picked it up at the shop.



    The packaging was in good order and was still sealed with a Cooler master seal.



    After opening it at 21:10PM I was astonished when I saw that the PSU has some physical damage on it.



    Here is a pic to show the damage :



    [attachment=3810:190120104792.jpg]



    The Cooler master badge plate is bent and there are scratches on it.



    What can I do now?



    Return to Prophecy?



    Or do I have to deal with Cooler master directly?



    Thank you



    Kind regards



    Reynier
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  2. #2
    Administrator Firestar's Avatar
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    Hi Renier,



    Please deal with us directly. This is not a CM mistake, but probably our suppliers who messed up. Please send an email to techsupport@prophecy.co.za with your order number, and this details in it.



    Kind Regards

    Henk Keuris

    The Prophecy Shop


    The Prophecy Shop - http://www.prophecy.co.za


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