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Thread: RMA dodgy service

  1. 23-08-2011, 08:18 AM #1
    Razer
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    RMA dodgy service

    Hi Gigabyte PM

    I really hope you can assist. I have a board at Rectron for RMA. It has been over a week and currently the situation is this: I had a revision 2.0 board and Rectron send me a REFURB 1.0 board without my box I sent in. Now I wait to see when I will get the correct board and if a refurb, if it will be without thermal paste smeared all over.

    Since when does Gigabyte give OLD boards as warranty service? People ought to know this when Gigabye offer their "Lekker 3 Year" warranty.

    Sent from my Samsung Galaxy Tab
    Last edited by Razer; 23-08-2011 at 08:21 AM.
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  2. 23-08-2011, 01:20 PM #2
    chickenbeef
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    3 years ago when I RMAd my P35 DS3R rev2 they gave me a refurb rev1.0 board as well.
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  3. 23-08-2011, 11:34 PM #3
    Firestar
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    Notified the Gigabyte guys. They'll respond soon.


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  4. 24-08-2011, 08:33 AM #4
    Razer
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    Thanks Firestar, already have arrangements in place so should be good soon. And thanks Gigabyte PM for making contact.

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